Dependable and thorough and reasonably priced. Extremely professional. We have light carpets and a rather large dog, which equals a pretty dirty carpet. No problem- using Preferred Carpet Care! Help with moving furniture, extra care with spots and stains, respect for our home (no smashing or scraping our walls). Beautiful cleaning! Our carpet was moist after the cleaning- not wet. Fluffing the nape of our carpets after cleaning. Explaining how to walk on our carpet until it dried. Leaving spot remover for us. Our carpets looked brand new!