Excellent service & very happy with cleaning results. We had a stain in the living room that did not come out with cleaning and the gentleman treated it with some type of product, said to cover it up with plastic and let it dry and he had also said "it should come out". I was a little skeptical but sure enough in 24 hours the stain was gone! Your cleaning is thorough and lasts quite longer than other cleaners I have tried. I also like the fact that the cleaning solution is safe for the kids.