We recommend if possible, vacuum the high traffic areas everyday, but at least 2-3 times per week.
If regular vacuuming is not helping the carpet look like it once did, it is time to have it deep cleaned. Our IICRC (Institute of Inspection, Cleaning & Restoration Certified) carpet cleaners & firm is trained with the best and safest cleaning methods for your carpet.
Depending on the size of your home, it can take anywhere from an hour to three hours to clean. By the time we leave, the carpet is around 70% dry but it can take up to 5-7 hours to dry completely.
Maintain the air temperature at a normal indoor setting (around 70 degrees), or increase it. Turn on ceiling fans or place movable fans near the cleaned carpet. Even open up some windows to keep a good air flow.
If we have your email address, we will send out a letter stating all the things that should be done before the technician arrives. It is helpful to pick up any small or breakable items and move them out of the way. We highly encourage you to vacuum to pick up any debris.
No. Bookcases, beds, dressers, cabinets, television stands, electrical/computer equipment, etc. will not be moved. Chairs, couches, tables, chairs and other types of similar furniture can be moved if during the cleaning. Please inform the office when scheduling if you would like any furniture moved and remind the technician upon arrival.
Carpet protector is applied onto every new carpet that you will see sold in a carpet retail store. The reason for this is that it helps your carpet stay cleaner longer, looks brighter and will protect against both oil based and water based stains. Proctector is a plastic based liquid which provides an invisible shield around each fiber to keep dirt, grime, and stains from lodging in your carpet.
Carpet protector will wear off over time with vacuuming and cleanings. It should be reapplied each time the carpets are professionally cleaned.
Solid spills should be scooped up into a paper towel, then blotted. Liquid spills should be blotted, never rubbed. Use our Home Pro Spotter bottle for a better attempt at removing spots. Call us for any questions and be sure to look at our stain removal guide here on the website.
Be sure to read the fine print. Beware of pricing that sounds too good to be true. It most often than not, IS too good to be true. Most cleaning is based on the total number of square feet. A reliable firm will do a pre-inspection and provide a written agreement before any work is started. Also, be sure to see if they guarantee their work.