Welcome to Preferred Carpet Care
Preferred Carpet Care has the highest quality equipment available, uses the safest cleaning products, has over 39 years of cleaning/restoration experience and are certified IICR technicians in Shasta County. However, pretend for a moment that none of that mattered. Think about the last time a tradesman of any kind was at your home. How did they treat your home? With the same care and concern you would have? What about all the extra “hidden” charges in their final bill? Were they on time? How comfortable where you with someone else even inside your home?
Preferred Carpet Care understands all of these concerns and respects your home and it’s belongings. To us, you’re not just a client, you’re a friend. This means that we will use every tool we have to protect your home. Anything from corner guards to protective shoe covers. We know you have an already exhausting, busy day so we promise to call you in the event of being more than 15 minutes late just because we respect you and your valuable time. Remember that bill that was outrageously more expensive than the estimate? We promise that we will make sure you are comfortable with our written price before we start to do anything. We will stick to that written price with no “hidden” fees.
What makes us so different from just a “Carpet Cleaner”? It’s not just about having a clean, healthy carpet, or about a guarantee- It’s the whole quality experience. From the time we enter your home to the time when we say “good bye”. We care just as much about your home, carpet, and experience as you do.
Our Guarantee is to provide the most outstanding experience for your cleaning needs. We do the best job possible because of continuing certification (training) from the Institute of Inspection Cleaning and Restoration. Another reason we can accomplish the best cleaning possible is because we purchase the latest state of the art equipment and of our many years of caring for thousands of clients with their individual needs. So with confidence, we guarantee you will be thrilled with our cleaning. If there is a problem, we will re-clean. If you are still not happy, we will refund your money and pay ANOTHER carpet cleaner to go out and re-clean the area. It’s as simple as that!
