We have used other cleaners (only once) and will only use Preferred Carpet Care now and in the future. They do a great job EACH time. Our dog went in the house on our 2-year old carpet. Rod removed the spots, the odor and now it looks + smells new. He removes spots that others can't! Carpet is a significant investment and it is important to have it look new, clean, and be spot free. When Rod and his team come- they are professional, timely, thorough, and do an excellent job without saturating your carpet, selling you products and services that you truly need- No extras or high pressure. I trust doing business with Preferred!