After three years we finally broke down and called in the professionals. Rod and his crew were able to come to our home within two weeks. After the fires, they have been very busy. They arrived right at the scheduled time. Since we had a dog Rod sprayed in areas where there had been accidents. The area they cleaned is around a thousand square feet. They had the entire project done in about two hours. They ended up going over the carpet three times until they were satisfied. Our carpets are beautiful and smell so fresh. Rod and his crew have years of experience and are very professional. I would highly recommend using Preferred Carpet for any and all carpet cleaning needs.