Equipment – Many shops employ hot water extraction for carpet cleaning, but Preferred Carpet Care was one of the first in Cottonwood to employ the rotary extraction process. The ordinary carpet wand only reaches the upper 30% of your carpet — rotary hot water extraction cleans deeper and more completely. It lowers water use, which leaves your carpets drier after cleaning. Rotary hot water extraction is simply the best carpet cleaning process available in the industry.
Education – With Preferred Carpet Care, your carpets are never left to guesswork! Our technicians are trained and certified by the IICRC (Institute for Inspection, Cleaning and Restoration Certification). Coming into your home, cleaning your carpets with a wand, and leaving your carpets barely better than before we started is not how Preferred Carpet Care works. So don’t expect a clueless carpet cleaner when we visit! Our staff is educated in the foremost procedures, the safest cleaning methods and the current requirements for correctly servicing all types of carpet.
Honest Estimates – Preferred Carpet Care never quotes you one price before we begin and another price after the work is finished. We provide our estimates based on three factors: the amount and type of carpet being repaired, the amount of damage or dirt that needs removal and the amount of furniture that needs to be moved. We can state a “ballpark” estimate over the phone or via email and an exact price when we inspect your carpet personally. There is no hard sell from Preferred Carpet Care — we explain our service and leave the choice to you as the homeowner. Before we begin, you will understand precisely what you are paying for our service and what to expect in results.
Customer Satisfaction – Preferred Carpet Care is still serving Cottonwood and the greater Redding area after more than forty years in the carpet business. Why? Because we constantly receive exceptional customer reviews for our carpet cleaning service. A family-owned business, our work is done by people we know and you can trust. Insured and bonded, Preferred Carpet Care promises that every carpet cleaning job will leave you completely satisfied.
You can confidently rely on Preferred Carpet Care to provide full-service carpet care. We repair carpet damage from any cause, even eliminating nauseating odors and stains from pet urine contamination. Tobacco stains and odors or even water damage are repaired with our equipment, resources and experience. Finally, we can prolong the usefulness of your floor covering by applying safe carpet protectors that prevent dirt from permanently bonding with your floor covering.
For these and other types of services, ask us how to get the job done! Our carpet cleaning clients in Cottonwood, California call us at 530-243-8400. Preferred Carpet Care — here to meet your carpet cleaning needs!